Global tech companies unite for hospitality
[HotelierMiddleEast.com, by David Thompson] : Alcatel-Lucent Enterprise has collaborated with Schneider Electric, demonstrating next-generation technology solutions at the Schneider Electric hospitality showroom in Dubai Silicon Oasis for its Gulf customers.
Schneider Electric launched the hospitality showroom at its regional headquarters in Dubai to host customers and showcase its hospitality offering, according to a press statement.
Schneider Electric Gulf Countries pice president eco buildings business unit Jean-Baptiste Plagne said: “The hospitality industry requires technology that not only delivers powerful solutions for guests to create personalized experiences, but also provides positive business outcomes and cost-efficiency for the hotels. Together, Alcatel-Lucent Enterprise and Schneider Electric solutions are able to offer a comprehensive technology portfolio of products and solutions that can be adapted to the hotel’s requirements and will offer an experience that is unmatched.”
Schneider solutions use a combination of presence detectors and door contacts to automatically detect whenever a room is unoccupied to make adjustments for repairs of room conditions while guests are away and quickly restore settings prior to their return.
Alcatel-Lucent Enterprise regional director hospitality Middle East and SE Africa Xavier Mongin commented: “As the hospitality industry grows at a tremendous speed in the UAE and the wider region, with a recent report citing 54,000 hotels rooms to open by 2020, technology will play a pivotal role in ensuring guest satisfaction remains high.”
Alcatel-Lucent Enterprise’s hospitality offerings include communications and networking solutions that can be implemented via the cloud or on-premise.
The Alcatel-Lucent Enterprise Mobile Guest Softphone solution allows guests to connect using their own devices at any time, offering a new way to interact with the hotel facilities, while accessing free in-hotel voice communications over the hotel’s wireless network.